Midnight Gelato Aruba

Terms & Conditions

Welcome to Midnight Gelato Aruba. These Terms & Conditions apply when you use our website or place an order with us. By placing an order, you agree to the terms outlined below. Please read them carefully before ordering.

Orders & Confirmation

When you place an order through our website, we will review the availability of your selected items. Once availability has been confirmed, you will receive a secure payment link. Your order is confirmed only after payment has been successfully received. Please do not consider your order confirmed until payment has been completed.

Flavor & Product Availability

All gelato flavors and products are subject to availability. If a flavor or product you selected is unavailable, we will contact you before payment so you can choose another available option. You will not be charged for an unavailable item without first being given the opportunity to select an alternative.

Payment

After we confirm the availability of your order, you will receive a secure payment link. Payment must be completed before your gelato is prepared and sent out for delivery. If payment is not completed, your order will not be processed.

Delivery

We provide island-wide delivery across Aruba. Our estimated delivery time is approximately 15–25 minutes after your payment has been confirmed. Delivery times are estimates and may vary depending on your location, traffic, weather, order volume, or other circumstances beyond our control.

Customer Delivery Information

Please provide complete and accurate delivery information when placing your order, including your hotel, Airbnb, condo, vacation rental, or home address, along with any room or unit number when applicable. Please also provide a valid phone or WhatsApp number so we can contact you regarding your delivery. Midnight Gelato Aruba is not responsible for delays caused by incorrect or incomplete information provided with your order.

Food Allergies & Dietary Requirements

Please review the available product information carefully before ordering. Our gelato may contain or come into contact with common allergens, including milk, nuts, peanuts, eggs, soy, wheat, and gluten. If you have a food allergy, intolerance, or specific dietary requirement, please contact us before placing your order so we can provide you with the available product information. We cannot guarantee that any product is completely free from allergens or cross-contact.

Gelato Storage & Handling

Gelato is a frozen product and should be enjoyed promptly after delivery or placed in a freezer as soon as possible. Once your order has been successfully delivered, Midnight Gelato Aruba cannot be responsible for melting, deterioration, or changes in product quality caused by improper storage or handling after delivery.

Cancellations & Refunds

You may cancel your order before payment has been completed. Once payment has been received and preparation of your order has begun, cancellations and refunds are generally not available. If Midnight Gelato Aruba is unable to fulfill your paid order, or if there is a confirmed issue with the order you received, please contact us as soon as possible so we can review the situation and provide an appropriate solution.

Incorrect or Damaged Orders

If you receive an incorrect or damaged item, please contact Midnight Gelato Aruba as soon as possible after delivery. We may request a photo of the item so we can review the issue. If the issue is confirmed, we will work with you to provide an appropriate solution, which may include a replacement or refund where applicable.

Prices & Fees

All prices displayed on our website are listed in U.S. dollars (USD). Any applicable delivery fees or additional charges will be communicated before payment. The total amount shown on your payment link is the amount you will be asked to pay before your order is prepared.

Customer Information

Customers are responsible for providing accurate contact and delivery information when placing an order. Please make sure your phone number and delivery location are correct and that you are available to receive your order. Midnight Gelato Aruba is not responsible for delays or unsuccessful deliveries caused by incorrect information or an inability to reach the customer.

Operating Hours & Availability

Midnight Gelato Aruba currently operates from 10:00 PM to 1:00 AM. Operating hours, product availability, and delivery availability may occasionally change. Any current availability shown on our website is subject to change based on demand and stock.

Website & Service Changes

Midnight Gelato Aruba reserves the right to update our products, flavors, prices, operating hours, delivery areas, website content, and these Terms & Conditions when necessary. Any changes will apply from the time they are published on our website.

Governing Law

These Terms & Conditions and any orders placed with Midnight Gelato Aruba are governed by the applicable laws of Aruba. Nothing in these Terms & Conditions is intended to limit any rights you may have under applicable consumer protection laws.

Contact us

If you have any questions about these Terms & Conditions, your order, or our services, please contact Midnight Gelato Aruba:

Email: info@midnightgelatoaruba.com
Phone / WhatsApp: +297 564 6928

You can also reach us through the contact options available on our website.